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Refund & Cancellation Policy

Last updated: 02 May 2026

1. Free trial

The 14-day free trial requires no payment. If you choose not to continue, simply do not subscribe β€” no action is needed and no charge will be made.

2. Monthly subscriptions

Monthly subscriptions are non-refundable once the billing cycle has begun. You may cancel at any time from Settings β†’ Account β†’ Subscription. Cancellation takes effect at the end of your current billing cycle, and you retain full access until then.

3. Annual subscriptions

Annual subscriptions include a 7-day no-questions-asked refund window from the date of payment. To request a refund:

  • Email billing@vyaparcomply.in with your account email and order ID
  • Refund will be processed within 7-10 business days to the original payment method
  • You may continue using the Service until refund is processed

After the 7-day window, annual subscriptions are non-refundable. You may cancel anytime to prevent renewal at the end of the year.

4. Pro-rata refunds

We do not offer pro-rata refunds for partial months or partial years used.

5. Service interruptions

If we experience a Service outage exceeding 24 continuous hours that prevents you from completing time-sensitive compliance work, you may request a service credit equal to the affected period. Credits are applied to future billing cycles and are not redeemable for cash.

6. Account closure due to breach

If we terminate your account due to breach of our Terms of Service, no refund will be issued.

7. Data export after cancellation

After cancellation, you have 30 days to export your data from the Service. Export is available in CSV and JSON formats from Settings β†’ Data β†’ Export. After 30 days, your data may be permanently deleted in line with our Privacy Policy.

8. How to cancel

  1. Sign in to your account
  2. Go to Settings β†’ Account β†’ Subscription
  3. Click "Cancel subscription"
  4. Confirm. You'll receive an email confirmation

Alternatively, email billing@vyaparcomply.in from your registered email and we'll process the cancellation manually within 24 hours.

9. Disputes

For billing disputes, contact us first at billing@vyaparcomply.in. We will respond within 2 business days. If unresolved, you may escalate to our Grievance Officer (details in Privacy Policy).

10. Contact

Billing questions: billing@vyaparcomply.in
Phone: +91 99999 99999 (Mon–Sat, 10 AM – 7 PM IST)

V
VyaparComply
For Chartered Accountants

The all-in-one GST compliance platform built for Indian CAs.

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